Custom Orders: Embroidery is approximately a two-week turnaround once we receive a valid embroidery file.
Non-custom orders: Your order will process within 2 business days.
We use UPS for domestic orders and DHL Express for International Orders.
Product
Yes! All of our items are able to be embroidered to fit your brand/company’s specifications. Please specify where you'd like your embroidery in your email to sales@harleston.com.
A sample proof of your custom embroidery will be sent via email within 2-3 business days of the receipt of the proper embroidery file.
If there is an error to a custom order, a prioritized re-shipment will be sent.
Non-custom orders may also be returned or exchanged; the cost of shipping will be absorbed by the orderer.
.DST, .PNG, .EPS, AI FILES ONLY - .DST file preferred
Note on files: if submitting EPS or AI files, note that all fonts should be OUTLINED
Further Questions & Inquiries
You can contact us via sales@harlestons.com. We would be happy to assist!
A catalog and line sheet will be sent once an email correspondence chain has been established with sales@harlestons.com.
